Refund Policy There are no refunds offered for monthly membership fees due to the access available to all content while being an active member. Most content is available for download/permanent use. Annual refunds will be pro-rated. The pro-rated amount to be refunded will begin on the sign up date (day) of the month following the requested refund. For example, if the member signed up on October 5th and requests the refund on November 15th, the pro-rated amount will begin on December 5th and will include funds for that month and all months following that the member has paid for. The member will still have access to the membership website until the date that the pro-rated amount for refund begins.
Store Purchases Contact must be made within 30 days of any store purchase resulting in an issue with an item, including difficulty accessing the item’s link. Any requests for new links or products 30 days after the purchase date will result in having to make a new purchase to access the item. Because there are previews given on most of our items, and because each item is downloadable for permanent use, we do not offer refunds for digital products.
Need help?
Contact us at {email} for questions related to refunds and returns.